TechnoBind is ESET’s PAN India Technical Support Provider
TechnoBind, India’s first specialist distributor for data and associated domains has extended its value added services by setting up a customer technical support center at its Bangalore office. This technical support center would be the single point of contact for all ESET’s customer and addresses queries related to all ESET products and solutions.
The chosen technical support team comes with a vast experience in the security domain. TechnoBind’s tech support team will take care of complete support – levels L1, L2 and L3. The technically advanced team assigned to the task is well versed with security products and also have a good knowledge on ESET’s solutions. Customer can reach out at dedicated toll free number 8448449638 or write to eset.support@technobind.com
Mr. Adrian Johnson, Director – Technology at TechnoBind said, “As a VAD we keep looking out for opportunities where we can add value to our vendors and customers. Technical support is one such opportunity for vendors who would want not just the sales but also the support to be outsourced locally for better customer satisfaction. As a part of TechnoBind’s extended service, we are now providing technical support for ESET customers in India. An experienced group of technical staff addresses and solves the queries with a turnaround time of 1 hour. We also provisioned a dedicated toll free number as well as email id for customers to directly get in contact and resolve their issues.”