Syndrome Technologies plans to invest $5M dollars into software & services

Syndrome Technologies, the leading IT infrastructure company, announced diversification into software and services with a focus on key technologies around AI/ML, RPA, Cloud offering, block chain technologies, security services and managed services. The company plans to invest more $5M dollars to augment and support its diversification plan.

Sam Simon was appointed as the Chief Executive Officer (CEO). Effective January 1, 2021, Sam has been spearheading Syndrome Technologies to oversee the transformation and diversification plan for the business. He would focus on developing Syndrome’s new strategy on building a software and services led GTM whilst ensuring alignment on short and long-term growth strategy for the Infrastructure business. In his current role, he would also be overseeing and providing strategic direction to the sales team covering different verticals with an extended portfolio of Data Centre, Security, Networking, managed Services and Professional services business.

Staying aligned with the growing trend, Syndrome Technologies will increase focus on building a managed service and software solution practice to help clients derive great value and deliver measurable business outcomes. The strategic appointment of Sam will play a key role in driving the focus on building skill sets around emerging technologies and developing a strategic GTM team which would focus on offering solutions around data analytics, IAM/CIAM, AI&ML, and managed security services as the company further strengthens existing offerings around RPA. Another emerging area where the company is looking to invest is on developing an ecosystem to help accelerate the adoption of Block Chain technologies, especially with Fintech customers’ and will later expand among other industries as well.  As part of the long-term robust planning, the advanced business offerings for customers will be later extended to other countries in order to enhance productivity.

Being a seasoned business leader in IT and Telecom space, Sam brings in 27+ years of blended experience in driving business growth, revenue models and change management by remodeling business processes. His extensive knowledge in the Telecom and System Integration verticals and cross functional experience will aid Syndrome Technologies to transform itself to achieve its FY 2025-26 growth vision for India and International market.

“Over the years, we have had the privilege of building a lasting technology partnership with marquee clients in India. With our focus on transforming our business model we are more than keen to look at investing in building expertise across cloud, automation, block chain technologies, managed services and essential end-to-end security offerings to give us the ability to offer the entire ICT stack to our end clients who have accelerated their digital transformation due to the global pandemic. The positive feedback we have received from many of  our clients to whom we supported during these unprecedented turbulent times has given us confidence to invest in developing our portfolio through organic and inorganic acquisitions to help cater to their evolving needs. Additionally, Sam’s excellent leadership track record, deep knowledge and a perfect blend of business and technical expertise will effectively contribute to our growth strategy”, said  Siddharth Mehta, MD, Syndrome Technologies.

Commenting on his appointment, Sam Simon, said, “I’m extremely pleased to take on this larger responsibility and challenge of transforming Syndrome Technologies and help our clients derive greater value while delivering business outcomes. I am  passionate about building a people-oriented culture with a focus on diversity and increase career opportunities for our people. I am looking forward to working on the next phase of growth with key priorities of building diversification along with integrating our existing offerings of services led GTM with an end result of helping customers improve adoption of their technology investments. The essence of digital transformation is to partner with our clients and help them to embark on a CX journey that focusses on enhancing Customer satisfaction and delivering technology to transform the business ecosystem to fuel the tech for good movement.”

Sam has held several leadership roles in his previous stints, which include of being a Vice President and National Head for Emerging technologies at Hitachi Systems, Strategic business head for BFSI vertical and Team lead of Business Solutions Group at Bharti Airtel Ltd, where he spent 12+ years. Prior to joining Airtel, Sam worked with CMS for about 7+ years as Senior Network Specialist.