Tata Communications honoured with the 2016 Frost & Sullivan APAC Managed Unified Communications Services Provider of the Year Award
Tata Communications has been recognised for a strong performance of its managed unified communications (UC) portfolio of services in the APAC market and has clinched the 2016 Frost & Sullivan Managed UC Services Provider of the Year award.
Frost & Sullivan hosts the ‘Frost & Sullivan Asia-Pacific Best Practices Awards’ annually to identify outstanding industry achievements in the past year by companies in the local and regional APAC market through its in-depth analysis and coverage of these industries. This year, the ceremony was held at the Conrad Centennial Singapore on Oct 13th.
The Asia-Pacific Unified Communications & Collaboration (UCC) market is growing steadily at a CAGR of 5.2% and presents a US$9.1 billion opportunity by 2020. Also, given the rise in the mobile workforce globally expected to hit 1.2 billion by the end of this year, there is a constant demand from organisations to deploy a seamless communication and collaboration solution. Tata Communications is a strong contributor to the APAC market that caters to these needs via its holistic UC portfolio which is underpinned by the company’s global network and therefore has the ability to scale and provide global coverage at extremely low costs.
Frost & Sullivan attributes Tata Communications’ vision and the strategy aimed at the local Asia-Pacific market to this achievement. Stating about the performance of the organisation’s UC portfolio in particular, Ms. Zi Ning Chong, Research Analyst, Digital Transformation, Asia-Pacific at Frost & Sullivan said, “Amongst all the offerings under the Tata Communications’ UC umbrella, Jamvee™ has received a special recognition within the APAC business circle. Businesses based in this market use this cloud-based multi-platform conferencing tool very effectively to video communicate with peers and their customers across the globe.Tata Communications has definitely implemented a comprehensive growth strategy in Asia-Pacific.” Tata Communications continues to expand its unified communications (UC) portfolio with the rise in demand from enterprises and service providers. The recent additions in the portfolio are Global SIP Connect, InstaCC Global™, Hosted Lync and Click2RTC™ services.
Ms. Chong further pointed out to Tata Communications’ new and existing partnerships with the local data centers that have enabled the organisation to grow its portfolio and mitigate the data security and sovereignty concerns simultaneously. “The company has established several important partnerships and strategic investments to consolidate its market position in Asia-Pacific”, she added. Some strategic partnerships in Asia-Pacific include Singapore Technologies Telemedia, Pacific Link Telecom and NEXTDC (in Australia).
Excited about the award, Anthony Bartolo, President, Mobility, IoT& Collaboration Services, Tata Communications added ,“Over the years, we have strengthened our UC portfolio of services globally to help organisations realise the full potential of a connected world. Tata Communications’ recognition by Frost & Sullivan in the APAC market in particular is a testament to the strength of our UC product portfolio and the robust sales structure that brings these offerings to our customers in this market.We will continue to grow this business even further by providing an open and fully customisable foundation for all the current and future UC offerings.”