Lawyered Partners with Cars24 to Offer Challan Resolution for Vehicles
Lawyered, India’s leading on-road legal assistance platform has recently announced its partnership with Cars24 to provide an end-to-end and hassle-free challan resolution for all their vehicles. As part of the partnership, Cars24 will integrate the Lawyered LOTS (Lawyer On-The-Spot) solution to address and resolve all challan-related issues to ensure simplified and faster car sales transactions.
Challan resolution is a critical component of the used car market. When selling a used vehicle in India, it is mandatory to clear all outstanding challans before the sale can be completed as unsettled challans can often be hefty, unstructured and the process varies from state to state. The integration of LOTS makes it easier for sellers to ensure their vehicles are legally compliant, allowing them to focus on optimizing the TAT of selling, thereby increasing their operational efficiency and reducing the opportunity cost.
To address significant pain points of the customers, Lawyered will provide end-to-end challan resolution to Cars24 through a multi-pronged approach for streamlining and simplifying the process of challan resolution. As part of the integration, Lawyered will manage the process of settling challans for Cars24’s vehicles by identifying, tracking, and clearing challans, ensuring that all outstanding fines are resolved before the sale of the vehicle. In the case of unfair or excessive challan amounts, Lawyered’s legal experts will play a pivotal role in contesting the challan on behalf of Cars24’s customers.
Commenting on the partnership, Himanshu Gupta, Founder & CEO of Lawyered said, “As a single platform offering Pan India solution; LOTS is indisputably addressing a long-standing challenge for the industry—making on road legal compliance easier, faster, and more efficient for sellers. By collaborating with Cars24, we can showcase our superior technology, including the ability to search and resolve all types of challans and our end-to-end incident tracking dashboard. This approach will allow sellers to manage their on-road legal obligations effortlessly and in real-time, help them focus on optimizing their operations without the burden of unresolved challans.’
Cars24 is excited about its partnership with Lawyered, which aims to enhance the customer selling experience. By partnering with LOTS (Lawyer On-The-Spot), Cars24 seeks to address the challenges of resolving challans. This collaboration will not only simplify the process but also reinforces Cars24’s commitment to providing a hassle-free and transparent transaction for every customer.
Lawyered will identify both central and Traffic department challans and resolve them efficiently across Pan India. It will be successfully using the real-time incident management dashboard to help Cars24 monitor and resolve incidents efficiently, ensuring full transparency and real-time insights into challan and incident status.
Ultimately, the partnership will strengthen Cars24’s position as a market leader in the used car segment by offering a differentiated service that tackles a major pain point for sellers. On the other side, it will solidify the position of Lawyered’s LOTS as the top choice for on-road legal assistance, leveraging the success of this partnership to expand into other automotive ecosystems. This also marks the entry of Lawyered into the used vehicle market segment. The significant milestones during the tenure of the partnership i.e. for 12 months will guide both companies toward mutual growth and operational success, enhancing Cars24’s offerings and increasing Lawyered’s market footprint.